Privacy Policy — BuildSignal

This Privacy Policy describes how BuildSignal ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services (the "Service").

1. Information We Collect

Information you provide

Email address — when you sign up, create an account, or contact us
Payment information — handled directly by our payment processor, Stripe. We do not store your full card details on our servers.
Account data — such as shortlists, comparisons, generated PRDs, and validation questionnaires you create within the Service

Information collected automatically

Usage data — pages visited, time spent, and interactions with the Service
Device data — browser type, operating system, IP address, and device identifiers
Referral and campaign data — UTM parameters and referrer URLs to understand how visitors find us
Cookies and local storage — to remember your preferences and track attribution

2. How We Use Your Information

To provide, maintain, and improve the Service
To process payments and fulfill orders
To send transactional emails and updates about the Service
To send marketing communications you've opted into (you can unsubscribe at any time)
To analyze usage and improve our offering
To detect and prevent fraud and abuse
To comply with legal obligations

3. Third-Party Services

We use trusted third-party services to operate BuildSignal. These providers have their own privacy policies:

Stripe — payment processing
Supabase — database and authentication
Vercel — hosting and infrastructure
Google Analytics — website analytics
DataFast — privacy-friendly website analytics

We do not sell your personal information to any third party.

4. Cookies

We use cookies and similar technologies (such as browser local storage) to operate the Service, remember your preferences, and understand how visitors use the site. You can configure your browser to refuse cookies, but some features of the Service may not function properly without them.

5. Data Retention

We retain personal information for as long as your account is active, as needed to provide the Service, and as required to comply with our legal obligations. If you request deletion of your account, we will delete your personal information within a reasonable period, subject to legal and operational record-keeping requirements.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

The right to access the data we hold about you
The right to correct inaccurate data
The right to request deletion of your data
The right to object to or restrict processing
The right to data portability
The right to withdraw consent at any time

To exercise any of these rights, contact us at hello@buildsignal.cc.

7. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

8. International Users

BuildSignal is operated globally. If you are accessing the Service from outside your country of residence, please be aware that your information may be transferred to, stored, and processed in other countries where our service providers operate.

9. Children's Privacy

BuildSignal is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at hello@buildsignal.cc or through our contact page.